Order fulfillment is the complete process of receiving, processing, and delivering customer orders. It encompasses all the steps involved from the moment an order is placed until the customer receives their desired products or services. Efficient order fulfillment is essential for ensuring customer satisfaction, maintaining inventory accuracy, and optimizing operational performance. Dangerous Goods and Hazardous Goods Order Fulfillment has an additional element of compliance in storage, handling, documentation, shipping authorization and especially in returns management. By focusing on efficiency, accuracy, and customer-centricity, DGM California can ensure seamless order fulfillment experiences that delights your customers and drives long-term success. We have helped paint manufacturers, distributors of fire extinguishers and other compressed gas equipment, distributors of hand sanitizers and medical grade cleaning products, laser etching acid manufacturers to name a few. Contact us to find out how we can help you.

Technology Support

DGM California’s technology experts will help connect APIs from your ordering platforms to our waybill processing system, or for simple use cases, we can keep it simple using shared spreadsheets. Our capabilities include:

• Systems Integration with Shopify, Amazon & other eCommerce platforms
• Order Entry through portal and Automated Tracking
• Simple excel spreadsheet based data sharing
• Automated AWB preparation through integration with FedEx Ship Manager and UPS WorldShip and DHL Easy Ship
• Automated Notifications to Customers
• Emails and Faxes

Inventory and Order Management

Inventory management is a critical aspect of order fulfillment. It involves keeping track of stock levels, replenishing inventory when necessary, and ensuring accuracy in product counts for all the SKUs.

Our capabilities include:

• Automated & Manual Order Fulfillment including Kitting
• Automated Packing Slip Generation
• Simple excel spreadsheet based data sharing
• Automated Dangerous Goods declaration
• Packaging, Palletization and Shrink Wrapping
• Custom made wooden crates

Delivery and Transportation

The final leg of the outbound logistics in order fulfillment is the shipping or delivery of the hazardous goods. After picking, packing, labeling, marking and processing the shipper’s declaration documentation of all orders, the goods are handed over to the shipping carrier or logistics partner for delivery to the customer. Shipping options may vary based on customer preferences, such as standard shipping, expedited shipping, or same-day delivery. Tracking information is provided to customers, allowing them to monitor the status of their orders until they are delivered.

Our capabilities include:

• Local Deliveries via our own and partner truck fleet
• FedEx and UPS ground shipping. On-demand and daily pickup.
• FTL and LTL freight via nationwide carriers
• All major passenger and cargo airlines including Cargo Aircraft Only (CAO) mode
• FedEx Express, UPS andAir Services
• FCL and LCL Container Loads via major vessel lines